Erin Skidds

	Not given publicly. If you want to reach me, please email me or fill out the contact form.
	[email protected]
	Tampa, FL

Seeking an Information Technology job in a dynamic environment where my passion for customer service and selling strengths make me a key member of the IT team. Driven to meet and exceed performance expectations as well as fix all issues that come my way.

EDUCATION

FSCJ, The Florida State College at Jacksonville, Jacksonville, FL
Bachelor of IT Management, Department of Information Technology

SKILLS

HTML, CSS, JavaScript, PHP, Node.js, SQL, Git, MySQL, Command Line, WordPress, IP.Board, Xenforo, Discord, Linux, Windows, MacOS, iOS, and Android.

EXPERIENCE

Chief Operations Officer and Website Developer

• This is a business I helped create to sell fish, coral, aquatic plants and more online.
• I maintain the books as well as develop the website located here.

Freelance/Independent Programmer

• Maintained existing applications and designed and delivered new applications.
• Built databases and table structures following SQL architecture methodology for web applications.
• I have created several websites from scratch for myself and previous clients, which you can see below in my projects section.
• I have debugged several programs via my CodingHelp subreddit, discord server, and website that other people needed help with. The website and related links can be found below in my projects section.

Commercial Client Representative

• Received calls from Commercial Clients like Aspen Dental and assisted them with KeyNavigator, KeyCapture, and other Key Related services as well as their checking, savings, and credit card accounts.

Client Services Representative

• Received calls from medical offices and assisted them with using our client portal.

Sales Associate & Customer Service Representative

• Started on the sales floor selling phones, tablets, laptops, and accessories.
• Excelled at exceeding sales goals every month.
• Ended in Customer Service, where I sold Total Tech Support over the phone as well as answered customer's questions.

PROJECTS

• This is the website I made for my online portfolio. I made it to look very similar to this Resume. It includes all of the same information that this Resume does with the exception of my phone number.
• It is written in JavaScript, PHP, HTML5 & CSS3. It is Mobile Friendly. Follow updates on GitHub.

Forum, Discord Bot Subreddit with over 43,000 members, Discord Server with over 1,900 members.

• I am the owner and founder of CodingHelp, a community dedicated to helping new people learn how to code.
• It recently changed from a WordPress website to a Xenforo Forum that I customized to fit the needs of our community.
• The Discord Bot is used to help facilitate helping and keeping the community in order. You can view the code of the bot on the GitHub page.

Discord Bot that I created and shared for anyone to use.

• This development took me almost two years to do. It is running Discord.js which is a Node.js module that connects to Discord and allows you to create automated robots ("bots") for the platform.
• This bot has a Challenge System, Suggestions System, Thanks System, Points System, Moderation System, and some just fun random commands. If you want to see everything it can do and see what each of these system are, you can read more here. You can see how it is coded on it's GitHub page.

E-Commerce store

• This is a business I helped create to sell fish, coral, aquatic plants and more online.
• I maintain the books as well as develop the website located at the address above. The website is being developed using HTML5, CSS3, PHP, and JavaScript. It is being coded from scratch and Joshua Skidds, my husband, is creating the logo from scratch and we are trademarking it before the website is released.

Blog running on WordPress

• The Tech Blogger's Space ("TBS") is where I write out all of my opinions on the applications I have tested, devices being announced, and anything I feel needs a shout out. I have been blogging since I started coding when I was 13/14 years old and this is my latest blog. You can find topics on Android, iPhons, Apple, Google, Microsoft, and other applications.

Website Powered by WordPress for Travel Agents.

• Andrew Appleton (CEO and Founder) reached out to me to get his website maintained by me. He had the theme partially set up, but it was a mess, and I helped him get it to the point where it is today.I had to code a lot of different scripts and pages from scratch and change a few different items on the website to match what he wanted. It was a unique experience that challenged me.

• Jonathan DeLisser (CEO and Founder) reached out to me to upgrade his Xenforo installation from the outdated version of 1.5 to the newest version of 2.2.8. I also was adding a content rating plugin and upgrading other features of the Xenforo forum for the newest version.

• Jonathan DeLisser (CEO and Founder) reached out to me to upgrade his Xenforo installation from the outdated version of 1.5 to the newest version of 2.2.8. I was also replacing WordPress with a Xenforo Article Management System adding a chat software and a content rating plugin.

• Michael Miller (CEO and Founder) reached out to me to move his Facebook Groups from Facebook to newly purchased domains and hosting. I gave him advise on what hosting he should purchase and he purchased the domains and I uploaded and installed and set up phpBB exactly how he needed it to be. I made sure there weren’t any bugs and he released it to his group for them to join. I also made sure people could login using Social Media logins.